Tasted

Privacy Policy

Effective 12 July 2026 · governed by South Africa’s POPIA

The short version

  • We collect only what we need to run the game, deliver boxes, and improve Tasted.
  • Our analytics never sees your name or email — usage is tied to a random ID, plus an approximate city/region from your IP.
  • Your tasting answers and ratings power your scores and leaderboards; we also look at ratings in aggregate to pick better wines — that view isn’t tied to you.
  • Cash on delivery only — we don’t collect or store card or banking details.
  • We don’t sell your personal information, and you can opt out of analytics anytime from the cookie banner.

1Who we are

Tasted is a blind wine-tasting game and wine-box service at tasted.co.za, based in South Africa. In this policy, “we”, “us” and “Tasted” refer to the Tasted business, the responsible party for your personal information under the Protection of Personal Information Act (POPIA).

Questions or requests: hello@tasted.co.za.

2You need to be 18 or older

Tasted involves alcohol. The game and store are intended for adults of legal drinking age in South Africa (18+). We don’t knowingly collect personal information from anyone under 18. If you believe a minor has given us their information, email us and we’ll remove it.

3What we collect, and why

Your account

Your email (to sign you in with a one-tap link or password), and the username and avatar you choose. We use these to create your account and show you on leaderboards.

Playing the game

The answers you give, your scores, and the wine ratings you submit. We use these to run the game, work out scores, and show leaderboards. We also look at ratings in aggregate across all players to curate and improve our wine sets — that aggregated view isn’t linked to you personally.

Orders & delivery

If you buy a box: your name, email, phone number and delivery address, so we can process and deliver your order and send you order updates. Payment is cash on delivery — we do not collect or store card or banking details.

How Tasted is used (analytics)

Anonymous usage events (like starting a game or answering a question), your approximate location (a city/region estimated from your IP address — not GPS), and basic device and browser information. This is not tied to your name or email — it’s linked to a random analytics ID.

Error diagnostics

If something breaks, we log technical details so we can fix it. These crash reports can include your account identifier and email to help us trace the problem.

Communication preferences

Whether you’ve opted in to marketing emails, and when — so we only send marketing to people who’ve asked for it.

4How we use your information

  • Run the game, calculate scores, and display leaderboards.
  • Process and deliver your orders, and send order updates.
  • Send you service emails (a welcome, order updates, and a next-morning game recap), and — only if you opt in — occasional marketing.
  • Understand and improve Tasted, including choosing better wines using aggregated ratings.
  • Keep the service secure, prevent abuse, and diagnose problems.
  • Meet our legal and accounting obligations.

5Who we share it with

We do not sell your personal information. We use a small set of trusted service providers who process data on our behalf, under agreements that require them to protect it:

ProviderWhat they handleWhy
SupabaseYour account, game and order data; sign-inOur database & authentication
Mixpanel (EU)Usage events + approximate location — no name or emailProduct analytics
SentryCrash/error diagnostics (may include account id/email)Keeping the app stable
ResendYour email address + message contentSending our emails
Delivery partnerName, address, phone for your orderDelivering your box

We may also disclose information if the law requires it, or to protect our rights, users or service.

6Cookies & local storage

We use a small number of cookies and browser local storage:

  • Essential — to keep you signed in and to remember your cookie choice.
  • Analytics — used by Mixpanel to understand usage. You can decline these from the cookie banner; declining stops analytics tracking. You can also clear them from your browser anytime.

We don’t use advertising cookies or third-party ad trackers.

7Where your information is stored

Your account, game and order data is held with Supabase; analytics is processed on Mixpanel’s servers in the EU. Some of our providers may process data outside South Africa. Where that happens, we use providers that offer an adequate level of protection, consistent with POPIA.

8How long we keep it

We keep your personal information for as long as your account is active or as needed to provide the service. Order records are kept longer to meet accounting and legal requirements. When we no longer need information, we delete or anonymise it.

9Your rights

Under POPIA you can ask us to:

  • Access the personal information we hold about you, or correct it.
  • Delete your account and information (where we’re not required to keep it).
  • Object to, or restrict, certain processing.
  • Withdraw consent you’ve given (for example, marketing).

To exercise any of these, email hello@tasted.co.za. You can opt out of analytics from the cookie banner, and unsubscribe from marketing using the link in any marketing email. You also have the right to complain to the Information Regulator of South Africa.

10Children

Tasted is not intended for anyone under 18, and we don’t knowingly collect their information (see section 2).

11Changes to this policy

We may update this policy as Tasted grows. When we do, we’ll post the new version here and update the date at the top. Significant changes will be highlighted.

12Contact us

For any privacy question or request, email hello@tasted.co.za.